Trip Cancellation Insurance
Protect your travel budget against the unexpected
A sudden illness, an accident or a serious unforeseen event can force you to cancel or cut short an already-paid trip. Our trip cancellation insurance reimburses cancellation or interruption costs, so an unexpected event does not also become a financial problem.
Benefits of this insurance
Covers the cancellation fees charged by the travel agency or provider.
Also covers additional costs if you must return earlier than planned.
Serious illness, accident, death of a close family member or unexpected job loss, among others.
What is covered
Cancellation due to illness or serious accident
Reimburses cancellation costs if you or an insured companion suffer a serious illness or accident before the trip.
Death or serious illness of a family member
Covers cancellation when a close family member dies or suffers a serious illness that prevents the trip from taking place.
Serious damage to your home
Covers cancellation if your home suffers serious damage (e.g. fire or flooding) shortly before the trip that requires your presence.
Interruption of a trip already underway
Covers the additional cost of an early return and the unused portion of the trip in case of justified interruption.
What is not covered
Known pre-existing conditions
Medical conditions already diagnosed and known before taking out the insurance are generally excluded, except for unforeseeable worsening.
Change of mind
Simply not wanting to travel anymore or a change of plans without a covered cause does not entitle you to reimbursement.
Cancellation by the provider
Cancellations decided by the airline, hotel or tour operator are governed by their own terms and not by this insurance.
Real claim examples
Fracture before the trip
A week before a family trip, the father fractures his ankle and cannot travel. The insurance reimburses the cancellation costs for the whole family.
Early return due to a death
While on vacation, Clara receives news of her mother's death and must return immediately. The insurance covers the early return flight and the unused portion of the trip.
Frequently asked questions
When should I take out trip cancellation insurance?
It is recommended to take it out as soon as possible after booking the trip, since many cancellation reasons are only covered if they arise after the insurance is taken out.
Which cancellation reasons are covered?
The most common are serious illness, accident, death of a close family member, serious damage to your home, or unexpected job loss, depending on the terms agreed.
Is trip interruption also covered?
Yes, in addition to cancellation before departure, it also covers additional costs if you must interrupt a trip already underway for a justified reason.
Do I need to prove the reason for cancellation?
Yes, documentation (such as a medical report) must be provided to prove the reason for the cancellation or interruption.
Have a trip booked and want to protect your investment?
Tell us the cost of your trip and we will help you calculate the right cancellation coverage.
Request free advice