Home Assistance Cover
Fast help for everyday emergencies, from €32/year
Protect your everyday life at home. Our home assistance package helps you with tradesperson emergencies, pipe bursts, pest infestations and more, with 24-hour availability.
Benefits of this insurance
We cover the costs of tradespeople and emergency services.
You and your loved ones are protected, for example, in case of lost keys.
We are available day and night to solve your problem quickly.
Coverage comparison
| Included benefits | |
|---|---|
| Locksmith service | Up to €500 |
| Telephone legal advice in private matters | |
| Pipe cleaning service | Up to €500 |
| Plumbing service | Up to €500 |
| Electrician service | Up to €500 |
| Heating technician service | Up to €500 |
| Emergency heating | Up to €500 |
| Pest control | Up to €500 |
| Removal of wasp, hornet and bee nests | Up to €500 |
| Pet accommodation | Up to €500 |
| Childcare | |
| Organization of temporary housing | |
| Document and data deposit |
Additional modules and benefits
Combine with full home insurance
Add home contents insurance or All-in-One Protection to also cover theft, fire, water and storm with real financial damages.
Additional appliance protection
Extend breakdown coverage beyond what is included in the standard assistance package.
Coverage for a second home
Extend the same assistance services to a vacation home or second residence.
What is covered
Locksmith service
If you get locked out or the key breaks off.
Pipe cleaning
For a clogged drain in the kitchen or bathroom.
Plumbing service
For plumbing installation defects.
Emergency heating
If the heating fails during the cold season.
Pest control
For infestations of mice, silverfish or cockroaches.
Telephone legal advice
For certain legal questions, such as disputes with neighbors.
What is not covered
Pre-existing damage
Damage that already existed before the policy started.
Routine maintenance
Costs for regular upkeep of installations are not included.
Full coverage against theft, fire or storm
A separate home contents or building insurance is required for this.
Real claim examples
Locksmith service
While closing the door in a hurry, someone leaves their keys inside. Our emergency line sends a locksmith within minutes and covers the cost.
Clogged drain
During Christmas dinner, the bathtub drain clogs. Despite the holiday, a plumber arrives quickly and the cost is covered.
Wasp nest removal
Returning from vacation, a family discovers a wasp nest on the terrace. A specialist removes it the same day.
Frequently asked questions
Who is this assistance package recommended for?
Both tenants and homeowners who want fast help with everyday household emergencies.
Does it replace home contents insurance?
No, it is a complement focused on assistance and small emergencies, not a substitute for full coverage against theft, fire, water or storm.
How do I activate the service?
With a simple call to our emergency line, available 24 hours a day, 7 days a week.
Want fast help always at hand?
Tell us your situation and we will explain how the home assistance package works.
Request free advice